🌸 Avighnas Creation — Customer Care Policies 🌸

Because you deserve a shopping experience as beautiful and seamless as our sarees 💖

🚚 Tampered or Wrong Delivery? We’ve Got You Covered!

We rely on trusted third-party delivery partners. But on rare occasions, here’s what to do:

• Received a tampered parcel? Don’t accept it. Let the delivery person know and inform us immediately.
• After receiving the parcel: Make a 360° opening video. Without it, we do not exchange products.
• Didn’t receive your parcel but marked as delivered? Notify us within 48 hours. We’ll verify with the courier.
• Still unsure after POD? If POD doesn’t match your case, we’ll raise the issue and resend if confirmed lost.

🛡 Your trust means the world to us, and we’re here to protect it.

🎨 Color Disclaimer — A Note from Our Studio

Color accuracy may vary due to screen settings and lighting. Some notes:

• Shades like blue, green, pink, purple reflect light differently
• Deep tones like black, navy blue, and chocolate may look similar
• Soft hues like white and grey may shift slightly in different light

✨ Every product passes a final quality check before shipping.

❌ Cancellation Policy

• Cancellations accepted within 12 hours of placing the order.
• Send a message on WhatsApp: +91 8777076776
• Working Hours: Mon–Sat, 11 AM – 6 PM (Closed Sun & bank holidays)
• If the order is shipped, cancellation is not possible.
• Refunds, if eligible, will be processed within 7 working days.

🔄 Return & Exchange Policy

We only exchange products with genuine defects. Returns are not accepted.

🧵 For Damaged/Defective Products:

Email us within 12 hours of delivery:

• 📧 support@avighnascreation.in
• Attach a clear photo and short description
• We’ll verify and arrange a free exchange

🔔 Still have questions?

• 📱 WhatsApp: +91 8777076776
• 📧 Email: support@avighnascreation.in